Privacy Policy
Last updated: March 2026
1. Information We Collect
When you use our website or services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and billing address when you submit a quote request or booking.
- Trip Information: Pickup and drop-off locations, travel dates, flight numbers, number of passengers, and special requests.
- Device Information: Browser type, operating system, IP address, and device identifiers collected automatically when you visit our website.
- Usage Data: Pages visited, time spent on site, and interaction patterns collected through cookies and analytics tools.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your booking requests
- Communicate with you about your trips, including confirmations and updates
- Provide customer support and respond to inquiries
- Improve our services and website experience
- Send relevant updates about our services (with your consent)
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Partners: Drivers and transportation partners who fulfill your booking.
- Payment Processors: Secure payment providers to process transactions.
- Legal Authorities: When required by law, regulation, or legal process.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of internet transmission or electronic storage is 100% secure.
5. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. We use:
- Essential Cookies: Required for website functionality.
- Analytics Cookies: To understand how visitors interact with our site (via Google Analytics).
- Marketing Cookies: To measure the effectiveness of our advertising campaigns.
You can manage your cookie preferences through your browser settings.
6. Third-Party Services
We use third-party services that may collect your information:
- Google Analytics & Google Tag Manager: For website analytics.
- Formspree: For processing contact form submissions.
- Cloudflare: For website hosting and performance.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent where applicable
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
- Email: hello@cantonride.com
- WhatsApp: +86 132 1234 5678
- Address: Tianhe District, Guangzhou, China